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To confirm a booking
it is required the confirmation deposit or the total
payment of the tour.
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The "Confirmation Deposit"
is an advance-payment of 300 US dollars per person.
This deposit is not refundable. For the "Cusco
& Tambopata", "Cusco & Manu",
"Incas and the Amazon" and the "Amazon
Adventure" tours, the confirmation deposit
is 800 US dollars each.
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Payments can be done
with a money transfer, a check in US dollars directed
to INDIANA EXPEDITION, or through our online system
to process Visa, Mastercard or American Express
credit cards.
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The payment of the Confirmation
Deposit is the proof that the Client accepts the
itinerary, the services included and the price of
a tour.
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Once received the Confirmation
Deposit, INDIANA EXPEDITION will send a message
by e-mail to the client to confirm his/her booking.
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All confirmed bookings
are secured and guaranteed by INDIANA EXPEDITION.
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The remainder has to
be paid upon arrival in cash (US dollars), or 1
week before the beginning of the tour if it is paid
with a credit card, or 3 weeks before if it is paid
with a check.
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For the "Inca Trail"
Tour, the total payment is required to confirm the
booking.
Penalties and Responsibilities:
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If the Client cancels a booking before the Confirmation Deposit has been paid, there are no charges.
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If the Client cancels a booking after the Confirmation Deposit has been paid and before the beginning of the tour, INDIANA EXPEDITION will charge only the Confirmation Deposit (not refundable).
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Once the tour has started, if the Client decides to don't use one or more of the services included in the tour, he/she can not request a refund for those services.
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The "Inca Trail"
Tour is not refundable.
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If INDIANA EXPEDITION
cannot deliver one of the services included in a
tour, a similar service of the same quality will
be delivered to the Client without extra charges.
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No claims will be accepted after 30 days of the end of the tour.
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INDIANA EXPEDITION is responsible to deliver all the services included in the itinerary of a tour as they have been described in the itinerary or the website.
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INDIANA EXPEDITION is not
responsible if a service cannot be delivered due
to adverse weather conditions, natural disasters
or social convulsion (i.e. riots, protests, strikes,
etc.) that affects the normal performance of the
services or risks the Clients' lives.
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INDIANA EXPEDITION is not responsible of the lost or damaged of personal belongings of the Client during a tour.
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The Client is responsible to have a Travel Insurance in case of an accident during the tour that covers medical assistance and treatment, and his/her evacuation in case of been required.
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